789r FAQ – Frequently Asked Questions for Pakistan Players

Yes, completely free. There is no registration fee, no monthly fee, and no charge to open or maintain a 789r account. The only money involved is what you choose to deposit to fund your betting activity — and that is entirely your decision, with no minimum period or mandatory deposit required after sign-up.

The minimum age is 18 years old. This is an absolute requirement and is enforced during registration through date of birth confirmation. 789r may also request CNIC verification at any point to confirm a player's age. Any account found to have been opened by a player under 18 is permanently closed and all funds returned.

No. Each player is permitted exactly one 789r account. Maintaining multiple accounts — under different names, email addresses, or phone numbers — is a violation of the Terms and Conditions. All accounts involved will be permanently suspended and any balance forfeited. If you have lost access to a previous account, contact support@789r.click rather than registering a new one.

Go to the Login page and click "Forgot Password". Enter the email address you registered with and a reset link will be sent within 2 minutes. Click the link in the email to set a new password. Check your spam folder if it doesn't arrive. If you no longer have access to your registered email, contact support@789r.click with your username and mobile number.

Email support@789r.click requesting account closure. Any real PKR balance will be withdrawn to your registered payment method before the account is closed. Bonus funds that haven't met wagering requirements are forfeited upon closure. If your reason for closing is related to gambling concerns, we recommend using the self-exclusion tool on the Responsible Gaming page instead.

789r accepts Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards. All deposits are processed in Pakistani Rupees (PKR) — there is no currency conversion and no foreign transaction fee. See the Deposit and Withdrawal page for the full guide on each method.

The minimum deposit on 789r is Rs 200 for most payment methods. To qualify for the welcome bonus, the minimum first deposit is Rs 500. There is no maximum deposit limit on the platform, though individual payment providers (Easypaisa, JazzCash) may have their own per-transaction limits which vary by account level.

Easypaisa and JazzCash deposits typically reflect in your 789r account balance within 30 seconds to 2 minutes. NayaPay and SadaPay are usually instant as well. IBFT bank transfers take between 15 minutes and 2 hours depending on your bank. Visa/Mastercard deposits clear within 1–5 minutes. If a deposit is not showing after 30 minutes, contact support with your transaction reference number.

789r charges zero fees on deposits made through any supported payment method. Your deposit amount arrives in full in your account. Some banks or mobile wallet providers may apply their own small transaction fee on their side — this is beyond 789r's control. Check with your provider if you're unsure whether they charge for outgoing transfers.

First, confirm the transaction was completed and not pending on your Easypaisa or JazzCash app. Find the transaction reference number (usually a 10–12 digit code) and contact 789r support via live chat or email at support@789r.click. Include your username, the amount, the payment method used, and the reference number. Support can trace and manually credit confirmed deposits.

Log in to your 789r account and go to the cashier section. Select "Withdraw," choose your preferred payment method (Easypaisa, JazzCash, bank transfer, etc.), enter the amount, and confirm. Withdrawals to Easypaisa and JazzCash are typically processed in 5–15 minutes. Full details are on the Deposit and Withdrawal page.

Easypaisa and JazzCash withdrawals: 5–15 minutes in most cases. IBFT bank transfers: 1–4 hours. Visa/Mastercard: 1–3 business days depending on your bank. 789r aims to process all withdrawal requests within 30 minutes of submission. First-time withdrawals may take slightly longer if KYC verification is required.

The minimum withdrawal from 789r is Rs 500. There is no maximum withdrawal limit set by 789r, though larger amounts (above Rs 50,000) may require standard KYC identity verification if not already completed. 789r charges zero fees on withdrawals — whatever you request is what arrives in your Easypaisa or bank account.

The most common reasons are: unmet bonus wagering requirements (the bonus amount needs to be wagered a set number of times before withdrawal), pending KYC verification required for larger amounts, or the withdrawal destination differing from the original deposit source. If you're unsure why your withdrawal was declined, contact support@789r.click — they'll explain the specific reason and what's needed to resolve it.

The 789r welcome bonus is a 100% match on your first deposit, up to Rs 10,000. Deposit Rs 5,000 and you play with Rs 10,000. To claim it, simply register a new account and make your first deposit of at least Rs 500 — the bonus is credited automatically, no promo code needed. Full terms are on the Promotions page.

A wagering requirement means you need to bet a certain multiple of the bonus amount before you can withdraw winnings from it. For example, a 20x requirement on a Rs 1,000 bonus means you need to place Rs 20,000 worth of bets using the bonus before withdrawing. Sports bets and Aviator rounds count 100% toward the requirement. Casino table games may contribute at a different rate — check the specific promotion terms.

Promo codes can be entered during registration (Step 2 of the sign-up form has an optional promo code field) or in the cashier section when making a deposit. If you have a promo code, enter it before completing the deposit — codes applied after a deposit is processed cannot be retroactively credited.

Yes. 789r runs regular promotions for existing Pakistani players including reload bonuses, free bet offers tied to major PSL and international cricket fixtures, Aviator-specific cashback promotions, and seasonal tournament specials. Log in and check the Promotions page for what's currently active on your account. Promotional offers are updated regularly.

Yes. If you've accepted a bonus but would prefer to withdraw your real money balance without completing the wagering requirements, you can forfeit the bonus from within your account settings. Forfeiting a bonus removes it from your balance along with any associated wagering requirements. Only your real PKR balance — separate from the bonus — remains withdrawable.

789r covers PSL (Pakistan Super League), Pakistan bilateral series, ICC tournaments (T20 World Cup, Cricket World Cup, Champions Trophy), and major international leagues. Betting markets include match winner, top batsman/bowler, runs in an over, toss winner, highest first wicket partnership, and dozens of in-play live markets. See the Cricket Betting page for the full overview.

Yes. 789r offers live in-play betting on all major cricket matches. Odds update in real time as the match progresses. You can bet on the outcome of the current over, predict the next wicket, or back a team to win from specific positions in the match. In-play markets open a few overs into the match and remain active until the final ball.

789r displays odds in decimal format (e.g. 2.10), which is the most common format for Pakistani bettors. To calculate your potential return, multiply your stake by the odds: a Rs 1,000 bet at 2.10 returns Rs 2,100 (including your original stake). Odds below 2.00 mean the outcome is the favourite. Full guide on how to read betting odds is on the Betting Odds page.

If a match is abandoned before a result can be determined (typically under 5 overs bowled in a T20), most bets are voided and stakes returned. Matches reduced in overs due to rain are settled based on the DLS (Duckworth-Lewis-Stern) method result. Match-specific rules are listed in 789r's betting rules, accessible from the cricket betting section of your account.

Aviator is a crash-style game where a multiplier starts at 1x and climbs. You place a bet before the round begins and cash out at any multiplier before the plane flies away. If you cash out at 3.5x with a Rs 1,000 bet, you win Rs 3,500. If the plane flies away before you cash out, your stake is lost. The outcome of each round is determined by a provably fair random algorithm. Full guide on the Aviator Game page.

Yes. 789r offers live dealer Baccarat tables operated by professional dealers via real-time video stream. You can bet on Player, Banker, or Tie from your mobile phone or computer. Tables are open 24/7 and multiple stake levels are available, from low-limit tables suitable for Rs 500 minimum bets to higher-stakes VIP tables. See the Baccarat page for full details.

789r offers European Roulette (single zero, best odds for players), American Roulette (double zero), and several live dealer Roulette variants including Lightning Roulette and Immersive Roulette. European Roulette is recommended for Pakistani players due to its lower house edge of 2.7%. All variants are available 24/7 with PKR betting. See the Roulette page for a full breakdown.

Yes. 789r uses TLS 1.3 encryption for all data transmitted between your device and the platform, meaning your login credentials and payment details are secured in transit. Account passwords are stored as cryptographic hashes — not readable by anyone, including 789r staff. Two-factor authentication (2FA) via your Pakistani mobile number is available and strongly recommended for added account protection.

Log in to your 789r account, go to Account Settings, and select the Security tab. Enable two-factor authentication and confirm your Pakistani mobile number (+92 format). Every time you log in from a new device, a one-time code will be sent to your mobile that must be entered alongside your password. This takes 60 seconds to set up and significantly improves your account security.

Contact 789r support immediately via live chat or at support@789r.click. The support team can lock your account within seconds while an investigation takes place. Then change your password using the "Forgot Password" process. Review your recent account activity through the transaction history in your account dashboard. If you believe funds have been taken, 789r's security team will investigate within 24 hours.

No. 789r does not sell personal data to any third party. Data is used only for account management, payment processing, KYC verification, and legal compliance purposes. Full details on how your data is collected, stored, and used are in the Privacy Policy. If you have questions about your data, email support@789r.click.

Log in and go to Account Settings → Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit in PKR. The limit activates immediately. You can lower it at any time — to raise it, a 24-hour cooling-off period applies. Full details on all available tools are on the Responsible Gaming page.

Go to Account Settings → Responsible Gaming and select Self-Exclusion. Choose a period: 3 months, 6 months, 1 year, 5 years, or permanent. The exclusion activates immediately — deposits and wagering are blocked for the full chosen period and cannot be reversed early. If you prefer, contact support directly and they will apply the exclusion to your account on the spot.

A cool-off is a short break from 789r — 1, 7, or 30 days — during which deposits and betting are suspended. Unlike self-exclusion, a cool-off is designed for a shorter pause. However, once activated it cannot be cancelled before the period ends. Your real money PKR balance is preserved and can still be withdrawn. Activate it from Account Settings → Responsible Gaming.

789r support is available 24/7 via live chat (accessible from any page on 789r.click) and by email at support@789r.click. The support team speaks both English and Urdu — you're welcome to communicate in whichever language you're more comfortable with. Average response time via live chat is under 2 minutes. Email responses typically arrive within 1–2 hours.

Start by contacting the 789r support team directly — most issues are resolved at this stage. Provide full details of your complaint including relevant dates, amounts, and any screenshots. If you're not satisfied with the initial response, request escalation to a senior support member. All formal complaints are acknowledged within 24 hours and investigated thoroughly.

Live chat responses average under 2 minutes. Login and deposit issues are prioritised and typically resolved within 5 minutes. Email responses arrive within 1–2 hours during peak hours and within 4 hours overnight. 789r aims to resolve 95% of queries on the same day they're submitted — complex account or payment issues may take up to 24 hours for full resolution.